Informations for new patients

First visit

First visit starts with a review of your health conditions, then typically, we proceed to the examination and treatment. 

You will have to fill an Initial Health History Questionnaire. To save time, it's recommended to fill it ahead of your first visit or come 10 to 15 minutes early and fill it out at the clinic. 

  • If you visit me at the Ottawa Integrative Cancer Centre (OICC) in the Hintonburg (daytime), use this form: English or French
  • If you visit me at my private practice in the Westboro Village (evenings and Saturday), use this form. The form is in English but you may fill it either in English or in French. 
  • If you are a returning patient, update your list of prescribed medication and your medical conditions on a piece of paper.

"Small things make perfection, but perfection is no small thing". - Henry Royce

Fees schedule

  • Initial intake: $90
  • Extended-treatment: $70 
  • Regular treatment: $50

Depending on the duration and complexity of the treatment, you will be billed accordingly. 

All visits excludes herbal products. Selection of quality herbal products are available onsite for your convenience. Their sales are not-for-profit. You may purchase them at other location of your choice.

To optimize each of your visit, you are recommended to come prepared:

  1. Be punctual or early: the scheduled time is the time you are ready to receive your treatment.
  2. Wear loose cloths or bring shorts to change into or use a large towel to cover yourself.
  3. Avoid using heavy make-up or wearing heavy scent. I need to evaluate you in your natural state.
  4. Upon arrival, disconnect your phone (no ring/vibration); use the washroom; change into loose cloths or shorts.
  5. Be concise in your follow-up review.

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A typical session of TCM acupuncture with Giao TRAN

  1. Make sure to come 5 to 10 minutes before your scheduled appointment. This will give you time to go to the washroom, and get comfortable on the treatment bed before Giao begins treatment at the scheduled time. If you need refill for your herbal prescription, state it out clearly at the beginning of the session.
  2. Wear loose cloths that can loosely roll up to the knee/elbow level or bring shorts to change into or a large towel to cover yourself.
  3. During your visit Giao will often need to assess your condition by palpating. This can include palpation of the abdomen, the back and neck or feeling the limbs to assess your condition. If you are uncomfortable at any point, let Giao know. If you wish to have another individual in the room, such as a female assistant or a family member, you are welcomed to have someone else present. 
  4. When needed, thin needles will be inserted on the body. Typically 1 to 8 needles are used. They are very fine (0.20mm), sterile, single-use needles. 
  5. While needles are in you will remain laying on the bed for a varying length of time, usually between 2 to 30 minutes (for adults). For infants, there is no retention of needles or no needle at all. During this time try to relax, and let your mind rest. Try not to think of the past or the future, but rather be in the present, and eventually falling asleep.
  6. There will be a bell left with you near or in your hand or on the belly. If at any time during your session you feel the need to call Giao, ring the bell continuously until someone enters the room. Don't be shy. You may hear the ring loudly but Giao may not.
  7. At the end of the session, the needles will be removed by Giao or his trained assistant. At this time the treatment is over and you are free to leave. You may remain for a few minutes extra to rest if you wish, but not too long, we need the room for other patients.
  8. Upon leaving your treatment room, kindly dispose the used bed sheet in its basket and leave the door wide open. It's a signal the room is available for the next patient.

Frequently asked questions

What are the conditions you generally treat?

I treat a variety of conditions from newly developed to protracted conditions. Most conditions I encounter are however chronic ones as patients tend to have tried all other options before they see me. Below are some frequently seen conditions (non-exhaustive):

  • Stress, anxiety, depression, fear, hallucination...
  • Asthma, COPD, seasonal allergies, cold and flu, cough, hemoptysis...
  • Palpitation, irregular or pounding heart beats, chest pain, post-stroke rehabilitation...
  • Uncontrolled bowels, Celiac, colitis, diarrhea, constipation, hemorrhoid, dysphagia, xerostomia (dry mouth)...
  • Incontinence, frequent or painful urination, hematuria, proteinuria, incomplete urination, fluid retention...
  • Sexual dysfunction: erectile dysfunction, low libido, vaginal dryness...
  • Hormonal issues: thyroid, abnormal uterine bleeding, PCOS, endometriosis, painful menstruation, amenorrhea, dysmenorrhea, infertility, hot flashes, night sweat...
  • Pain, phantom pain, headache and migraine, traumatic brains injuries, concussion, tingling, pins and needles, fibromyalgia, hands and feet syndromes, deviation of the mouth, of the eyes, Bell's palsy, paralysis, tremor, tics, spasm...
  • Inflammation: inflammation of the liver, the kidneys, the pancreas, rheumatoid arthritis...
  • Athletes performance and injuries...
  • Support to cancer patients at various stages of their disease, including palliative care.

Learn more.

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Tell me more about your needles? Do they hurt?

On average, I use between 4 to 8 needles. They are very thin, highest quality, sterile, single-used. To give you an idea of the thickness of the needles: 

  • Medical syringe: 2.90mm
  • Sewing needles: 1.00mm
  • The needles I use: from 0.16mm to 0.20mm (15 to 18 times thinner than a typical medical syringe)

Do they hurt? 

Maybe. Each person pain threshold is different. Babies usually don't cry when I needle them. Adults with a needles phobia, let me know.

I have a low blood counts, can you treat me?

Not an issue! I am experienced enough to treat patients with critically low neutrophils level, sometimes at 0! I have been able to help cancer patients to build up their blood counts (WBC, RBC, platelets) so that they could continue on with their cancer treatment.

I have lymphedema / edema / swellings, can you help me?

Certainly! I have been able to provide relief and, in certain situation, even a cure for swellings from different underlying causes (blood clots, surgery, chronic fluid retention etc.).